The Confluence of “Platform Business Models” and “Services” and the Expansion of Business Opportunities

The article sets out a broad, sweeping view of the long-term evolution of services in our modern economy (along with more specific, more recent developments of the same); it explains how firms and entrepreneurs may rationally behave under such conditions and reveals new pathways for capturing business opportunity and value. It makes clear that we are in the midst of a significant evolutionary leap in business structures, which is occurring before our eyes (though often invisibly, beyond our standard framework of comprehension) in the turbulent confluence of “platform business models” and “services” (as defined by the perspective of Service Science), and further turbo-charged by information technology. It is happening all around us, and this article asks us how we can better understand and harness these forces to create new business value and growth.

Read More:  http://andrewkarpie.com/wordpress/?p=805

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